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Contact Us
Contact us
We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.
We’re available to support you via
Email: support@bertown.com
We strive to answer your questions within24 hours
Customer service chat hours:
（ Monday - Friday） : （e.g., 8am - 18pm EST）
Now available in English.
Company address: （e.g., SlideShare Inc., 490 2nd St, Suite 300, San Francisco, CA 94107）
Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.